Payment And Refund Policy

Last updated: 02/08/2026

Payment Terms

All course fees for voice-over training, radio hosting techniques, and vocal performance programs must be paid in full prior to course commencement. Payments can be made via credit card, bank transfer or other approved methods. mediahubvoix reserves the right to adjust pricing at any time, with changes applying only to new enrolments.

Refund Policy

Refunds are available in accordance with Australian Consumer Law. If you withdraw from a course more than 14 days before the start date, you may receive a full refund minus any applicable administration fee. No refunds will be issued after course commencement unless exceptional circumstances apply, such as serious illness supported by medical documentation.

Cancellation by mediahubvoix

In the unlikely event that a course is cancelled by mediahubvoix, participants will be offered a full refund or the option to transfer to an alternative course date. Notification will be provided via email to the address on file.

Dispute Resolution

Any disputes regarding payments or refunds should be directed in writing to [email protected]. We aim to resolve all matters fairly and promptly. If unresolved, you may contact the relevant Australian consumer protection authority.

Contact Information

For questions about this policy, please contact us at [email protected] or 1300 223 877. Our address is Building 130, The Entertainment Quarter, Moore Park NSW 2021, Australia.